How Do I log In To Classroom Monitor?

Every user in a school has their own individual login for Classroom Monitor that can be used on the Classroom Monitor login page on any device or in the Classroom Monitor app. If you have not been given your username and/or password, you should speak to your school's Classroom Monitor admin user.

I Have Forgotten My Password. What Do I Do?

If you have trouble logging in you'll need to enter your email address into the Forgotten Password help page and on receipt of your email you will be able to create a new password. The person who is assigned as the Classroom Monitor Administrator in your school can also reset any user password using User Management.

I Have Changed My Password, But When I Try And Log In Again It Is Saying Incorrect Password, What Do I Do?

Please be aware that passwords need to be at least 8 characters long and must include a number. Ask you administrator to reset your password again and make sure your new password is at least 8 characters long and includes a number. This should now allow you to log back in.

When I Try And Set Up My Account, It Tells Me My Email Address Is Already Being Used. What Do I Do?

A single email address cannot be used for two different Classroom Monitor accounts. This error message means that the email you have used is in use elsewhere, this could be in the admin account, a parent account or a different user account which could be at the current school or a different one. You will need to use a different email address or ask the relevant admin user to remove/change your email address on the other account.

Why Do I Have Two User Accounts For Classroom Monitor?

Most users should only have one account so if you have two, this may have been created in error. If you have two teacher / SLT logins, then you should ask your Classroom Monitor admin user to inactivate the one that you do not use.
Admin users will have an admin login where they can change settings for the whole school and their own user account where they can enter and view assessment data.

My Question Isn't Listed Here. What Should I Do?

If you cannot find the answer to your issue here, you could try using the search in the top right hand corner of this page or contact us.

Related Links:
FAQ: Logging In - Admin
FAQ: Logging In - Parents
Forgotten Password
User Management