If the current admin user needs changing or the current account holder is leaving the school, the email and/or name on the admin account may need to be updated.  

In order to change these details, you will need to login as the admin user. If you no longer have these details you should contact our Support Team. If there is an email on the admin account that nobody at school has access to and therefore needs changing, we require an email of either the Head Teacher or Deputy Head to explain this is the case and what they want the admin email changing to.

Once you are logged into the admin account, you can click on the name in the top right-hand corner of the screen ('The Admin' in this example).

This will take you to the user profile page where you will be able to change the first name, last name and the email associated with the account.  

Once these have been changed, press save to confirm.